Posted by: on February 5, 2016 at 11:16 am

businesswomanThe Change to Complete IT Care – What it Means for Your Business

It’s been over 10 years since we started offering managed IT services. In that time, we’ve seen the rise of social media and smartphones, and whole new threats to business computer networks.

Since our first managed services contract in 2005, we’ve modified and added a variety of progressive contracts covering different levels of service. These have ranged from bare-bones, monitoring-only contracts to full, on-demand, onsite services. For 2016, we’re rolling out a new set of managed service plans that will protect business computer networks at a variety of service levels.

As we’ve done in the past, we’re offering a progressive protection plan that covers three levels of business computer network protection:

Complete IT Care. This roughly corresponds to our previous Platinum-level Computer Care Advantage, but includes some new features for added network maintenance and protection. We handle all of the day-to-day hassle of managing and maintaining your computer network. You get all the benefits of a highly-trained, full-time computer support and services technology department at a fraction of the cost of hiring your own technician.

Managed Firewall. Your network firewall separates your vital business data from threats coming via the Internet. However, did you know that most firewalls are out of date, especially in small-to-medium sized businesses? Our most basic level of service plan protects your business with a managed firewall plan that includes a brand-new security device every three years, intrusion protection service, daily monitoring, web activity monitoring (track what your staff is doing online), and gateway anti-virus to stop threats before they reach your network.

Managed Network Security. This service includes all the benefits and services of Managed Firewall, with the addition of critical server backups, including an offsite backup option if desired. It’s a good “in-between” for companies that have their own IT person on staff, but wish for some extra protection and monitoring.

Our existing contracts will be migrated over to the new formats over the course of 2016. We’re excited to provide a renewed level of service, protecting your critical business data.

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