TAZ Networks hiring

Join our team of service desk and network field experts.

Are you bored at your stagnant desk job? Do you desire to work with different clients each day along with different technologies and supporting great clients and friendly people? Do you desire to work for a company that treats its employees like we treat our clients, with the highest respect and dignity?

TAZ Networks Inc, a growing IT managed services company, is always interested in talking to highly-motivated professionals. Our consultant technicians act as the IT department for our small- to medium-sized clients. Clients are typically located within a two-hour drive of our Brighton, Michigan office.

Accepting Applications: Entry-Level Service Desk Consultant

Looking for a TAZ Networks Service Desk Consultants need to be highly motivated, dependable, and professional. No work experience is needed for this position. This position can be either remote or work in our Brighton or Clinton Township location.

Service desk job responsibilities include answering support calls and troubleshooting issues remotely. You will be challenged by different environments and technologies on a daily basis. Responsibilities range from answering client support questions to remote network monitoring, troubleshooting, and resolution. Superior customer service is of the utmost importance. See below for additional details.

Requirements:
Ability to work independently
Excellent communication skills
Excellent customer service skills
Must have technical aptitude and technical service skills
Windows Server support and administration experience
Strong Windows 11/10 desktop support skills
MS Office experience
Desktop Support (general)
Strong troubleshooting skills

Additional Skills Considered:
2-3 years of computer/network experience
Network routing knowledge
LAN/WAN experience
Microsoft Small Business Server
Microsoft Exchange
Microsoft MCTS & MCITP certifications
Cisco CCNA certification
Comptia A+/Network+ certifications
Citrix CCA certification
Previous service desk experience
Associate/Bachelor degree

Accepting Applications: Network Field Consultant

TAZ Networks Network Field Consultants need to be highly motivated, dependable, and professional. This position requires working in the office as well as working at multiple client sites, perhaps even in a single day. Responsibilities range from preventive maintenance to replacing network equipment. Superior customer service is of the utmost importance.

In addition, when in the office, job responsibilities include answering support calls and troubleshooting issues remotely.

Reliable transportation is required with a clean driving record. You must have a valid driver’s license and a vehicle available to use when the company vehicle is not available. Your personal vehicle must have insurance and registration. Yearly requirement to provide an updated copy of a driving record and proof of insurance on a personal automobile. Physically, you must be able to drive for up to 2 hours at a time without medical restrictions. See below for additional details.

Requirements:
5 years of experience with networking
Microsoft or networking certification
Server administration
Active directory administration
Ability to work independently
Excellent communication skills
Excellent customer service skills
Must have technical aptitude and technical service skills
Windows Server support and administration experience
Strong Windows 11/10 desktop support skills
MS Office experience
Desktop Support (general)
Strong troubleshooting skills

Additional Skills Considered:
Network routing knowledge
LAN/WAN experience
Microsoft Small Business Server
Microsoft Exchange
Microsoft MCTS & MCITP certifications
Cisco CCNA certification
Comptia A+/Network+ certifications
Citrix CCA certification
Previous service desk experience
Associate/Bachelor degree

Additional Details For All TAZ Networks Consultant Positions:

Providing superior service is the number one core ideal of TAZ Networks. Those who cannot provide superior customer service skills on the phone, in written communication, and in person should not apply.

Background check and drug screen required

Consultants are challenged by different environments and technologies on a daily basis.

Consultants must be self-motivated and able to work independently or as part of a team, to consult on technology issues while reporting and accounting for all time worked. Accurate documentation and time tracking and reporting are required.

Consultants are placed on a rotating schedule to monitor and respond to client needs after normal business hours.

Physically you must be able to sit and type for long hours with short breaks and lift 20 pounds. Physical requirements should be without medical restrictions. Emotionally you should be able to manage stress under pressure and be dependable.

Benefits include training and company-paid certification exams. Consultants should be prepared to pass one technical exam per year.

How To Apply
Send your resume and a cover letter including why you would love to work at TAZ Networks and how you would be a great consultant, to careers@taznetworks.com.

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