Posted by: Heather Shy on March 9, 2018 at 12:28 pm
If you ran the ad below for an IT support person, how many responses do you think you would get?
WANTED: Expert IT support person. Never gets sick, takes vacation, or has family issues.
- Prevent IT problems before they happen.
- Untangle and manage complicated software licensing.
- Recommend the right hardware and software upgrades every time — guaranteed.
- Prevent and investigate network security gaps, be 100% responsible for preventing and remedying these.
Hours: 8-5, Monday through Friday, plus extended weekday and weekend on-call hours. No breaks.
Benefits: No insurance. No paid time off or holidays. Any and all training is on the candidate’s time and dime.
Pretty unrealistic, right? Every human being gets sick. Everyone needs a day off once in a while. No IT support person would answer that job description, just based on the unrealistic expectations, let alone for so little money.
And yet, you can hire a managed service provider (MSP) to provide all that and more. For example:
An MSP never gets sick, takes vacation or holiday time, and never has to leave early to pick up their kid from school.
Hiring an MSP frees you from having to recruit, hire, train and manage another employee.
A good MSP provides 24/7/365 network monitoring.
A good MSP stays up-to-date with the latest technology developments by requiring training and certifications for their experts.
An MSP can complete complex server and data migrations and other projects faster and with fewer errors because they avoid the learning curve. They’ve done this before!
If you’re currently hiring for an expert IT support person, why not contact us and see what an MSP can do for you?