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Managed IT

Co-Managed IT

Built for businesses with 15–250 employees that already have internal IT. We don't replace your team — we back them up, so burnout goes down, security holds up, and the business keeps growing.

15–250Employee sweet spot
23+ yearsBacking internal IT teams
QuarterlyScope reviews as you grow

Co-Managed IT is for companies that already have an IT manager but need extra help — more hands for the routine work, cybersecurity expertise the team hasn't had time to build, or coverage for compliance and after-hours. You're still managing your IT; you just don't need to hire an entire department to get enterprise-grade coverage.

The engagement flexes around what you already have. Most co-managed clients hand us the help desk plus backups, recovery, and cybersecurity, while their internal lead keeps the big-picture planning. We run an assessment, write the division of labor down, and your account manager revisits it quarterly as you grow.

It isn't for everyone. Under 15 users, or if you only need occasional help, a break-fix arrangement fits better — and if the gap is compliance alone, Compliance Care is the sharper tool. But if your capable team is stretched thin, this is worth a serious look.

01

Built for small IT departments

When one employee owns support, security, backups, and purchasing, something always lands on the back burner. We take the load that keeps them from the work only they can do.

02

Cybersecurity depth on tap

Certified security expertise without building it in-house — monitoring, tooling, and training that keep pace with a threat landscape your team sees part-time and we see all day.

03

Costs less than the next hire

A system administrator runs $80,000–$102,000 a year in the Ann Arbor area before benefits, payroll taxes, and tooling. Co-managed coverage delivers that whole layer without adding headcount. And it never takes a sick day.

04

Insurance against departures

When an IT person leaves, documentation and institutional knowledge walk out the door with them. We keep documentation current as part of the relationship — and can run things fully managed while you take your time hiring right.

Talk to an engineer

Not sure this is the right fit?

Serving Brighton, Ann Arbor, Clinton Township, Wixom, Livonia, Troy, and Southfield.

What’s included

Everything in the scope, written down.

Help desk your employees actually call
Backups, recovery, and cybersecurity monitoring
Shared ticketing, RMM, and documentation platform
After-hours on-call for critical issues
Vacation and leave backfill
Quarterly reassessment with your account manager

Let’s talk

Stay secure. Stay compliant. Stay confident.

IT support and managed services with security and compliance at its core. Let us handle your IT, so you can handle your business.

Make an appointment

Tell us what you need help with — we’ll follow up the same business day.