“I compared the cost of [TAZ Networks'] computer care program to the maintenance performed on our computers last year - using a different company without such a package - and this package is actually saving us thousands of dollars!”
— Jessica Clum, Director of Sales and Catering, Crystal Gardens Livingston
Gold-Level Computer Care Advantage Client Since May 2009
When Jessica Clum, Director of Sales and Catering at Crystal Gardens in Howell, Michigan, decided it was time to change computer support providers, the first, last, and only company considered was TAZ Networks.
For corporate events, wedding receptions, and other social gatherings, Crystal Gardens provides an elegant atmosphere, professional event planning, gourmet catering, and top-notch service for up to 1200 guests.
Like most businesses today, Crystal Gardens relies heavily on Internet access and email to serve their clients. Jessica explains, “Much of our business is tied into website inquiries and email quotes, and how fast we are able to respond to the client.”
Before working with TAZ Networks, Crystal Gardens was dealing with inefficient computer workarounds and expensive hourly-rate service calls.
Thanks to a glowing recommendation from the Howell Chamber of Commerce, Jessica was confident that TAZ Networks could help Crystal Gardens run more smoothly and cost-effectively. “It stood out in my mind when they said that TAZ Networks did monthly checks on the computers to stop any problems before they occurred.”
Besides justifying Jessica’s trust and confidence by quickly fixing a number of computer problems that had plagued the staff at Crystal Gardens for months, TAZ Networks installed a new server and implemented their Computer Care Advantage plan to monitor the Crystal Gardens network and nip network issues in the bud.
“I love that TAZ Networks monitors our computers and checks us for problems before they occur,” says Jessica. “I compared the cost of their computer care program to the maintenance performed on our computers last year - using a different company without such a package - and this package is actually saving us thousands of dollars!”
Jessica happily concludes: “I would absolutely recommend TAZ Networks to anyone and everyone - in fact, I already have! I’m very impressed with the response time, level of customer service, and professionalism we’ve received so far.”
For elegant event hosting, planning, and catering, contact Crystal Gardens at crystalgardenslivingston.com or call toll-free 877-545-1002.
Contact TAZ Networks, Inc. at (810) 355-2280 or