Tuesday, February 15, 2005

TS2 event shows IT solution providers SBS shortcomings

Man, I just have to get this off my chest. I went to the recent TS2 seminar where Microsoft presents sales and technical information to their partners. I also was promoting our Michigan SBS User Group and the upcoming UG tour that we're excited about. But I gotta say that the questions on SBS blew me away.

Stephen Cracknell was the presenter and did a great job. Especially of delicately trying to steer questions away. I can't be so delicate.

Small Business Server is a great product and as such is done for a specific market at a truly great price. But folks learn about it before you implement it!
One gentlemen was frustrated over learning that terminal sessions only run in remote administration mode. Yep that's right, because we're security conscious and only want an admin on the box, that's why. Come on and take a look at the reasons before you slam a product.

Or how about the guy that said will this such and such overcome the limit imposed by SBS regarding it being the only forest in the domain. Look folks SBS is for Small Businesses. Let me repeat that, SBS is for small businesses. If you need dual forests in your AD structure then you need to look at something else. SBS is a tool for small businesses to do more with less. Plain and simple. Get it right. Do the research, know your market.

Another guy wanted to know why he was stuck with SBS if the company grew. "I'll have to buy everything new". No that is just plain WRONG. There is the transition pack. Take a look at some facts before you slam again. (Note the Q&A on transition pack in the link above.)

Hey, is everything perfect? Nope it isn't. But if you want to make a difference then use your channels and do it in such a way that is professional. I can tell you that the ones making these comments with a derogative tone will never get anywhere. Get involved and join a user group to let your concerns be known. Microsoft is big but when there is a unified voice, results happen.

And above all else, know the product folks. Market it correctly and you'll do well. If you're a small business owner as well, I'd be asking some of these questions of my solution provider.